Equipd Support
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Troubleshooting

  • Why can't I find the audio anymore?
  • Links not working and keep wanting to open the Online Library
  • Why do my notes and highlighting keep disappearing from Workbooks on the Today screen?
  • Highlighting and underlining is not working anymore!
  • Issues with Song Lyrics or Alternate Presentation
  • Articles are not loading - it just shows some weird text and bullet points
  • I cannot close the Broadcasting window
  • The Research Guide (rsg) is not loading
  • The Bible is not loading - verses are just blank
  • How can I get help with Equipd?
  • How do I re-install Equipd? Will I have to pay twice?
  • Equipd starts, but nothing loads and then it crashes
  • How do I restart my iOS Device?
  • Equipd 3.0 not remembering changes to Bible languages and settings
  • English Bible showing the Rbi8 instead of 2013 Revision
  • No Watchtower or Workbook on my Today screen?
  • Troubleshooting Slow Performance
  • The publications in my language are missing!
  • The latest publications are not showing in my Equipd
  • The Bible Teach (BE) book is not loading
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Categories

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  • Troubleshooting
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